Shipping policy
Shipping Policy
Last Updated: 10 July 2026
At Clara Mayfair, we are committed to delivering your order safely and efficiently. Please read our Shipping Policy carefully before placing an order.
Free Shipping
We are pleased to offer FREE standard shipping on all orders, with no minimum purchase required.
There are no additional shipping charges at checkout unless an optional premium shipping service is selected.
Order Processing
All orders are processed within 1–3 business days.
Orders placed on weekends or public holidays will begin processing on the next business day.
Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information, where available.
Estimated Delivery Times
After dispatch, estimated delivery is:
8–12 business days
Please note that delivery times are estimates only and may vary depending on your location, customs procedures, courier services, weather conditions, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information (where available).
If you have not received your tracking details within a reasonable time, please contact our customer support team.
Shipping Destinations
Clara Mayfair currently ships to selected international destinations.
If your country is available at checkout, we are able to deliver to your location.
Customs, Duties & Taxes
Depending on your country, your order may be subject to customs duties, import taxes or other local charges.
Any such fees are the responsibility of the customer unless otherwise required by applicable law.
Incorrect Shipping Information
Customers are responsible for ensuring that all shipping information provided during checkout is accurate and complete.
Clara Mayfair cannot be held responsible for delays, failed deliveries or additional costs resulting from incorrect or incomplete delivery information.
Delayed Deliveries
While we always strive to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:
- Customs inspections
- Courier delays
- Severe weather conditions
- Public holidays
- High seasonal demand
- Other unforeseen events
We appreciate your patience and understanding should any delays arise.
Lost or Damaged Parcels
If your order is lost in transit or arrives damaged, please contact us as soon as possible.
Where appropriate, we will work with the shipping carrier to investigate the issue and arrange a replacement or refund in accordance with our Refund Policy.
Sustainable Shipping
To reduce waste and improve efficiency, orders may occasionally be consolidated or shipped using the most environmentally responsible logistics available.
Our goal is to minimise environmental impact while maintaining reliable delivery times.
Contact Us
If you have any questions regarding shipping or delivery, please contact us.
Clara Mayfair
Company Name: Clara Mayfair
Registered Address: London, United Kingdom
Email: info@claramayfair.uk