Terms of Service

Last Updated: 10 July 2026

Welcome to Clara Mayfair. These Terms of Service govern your access to and use of our website, products and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Company Information

Company Name: Clara Mayfair

Registered Address: London, United Kingdom

Email: info@claramayfair.uk

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

You agree not to use our website for any unlawful purpose or in violation of any applicable laws or regulations.

3. Website Use

You agree not to:

• Use the website for illegal or fraudulent purposes.
• Interfere with the security or operation of the website.
• Upload malicious software, viruses or harmful code.
• Copy, reproduce or exploit any part of the website without our written permission.
• Attempt to gain unauthorised access to our systems.

We reserve the right to suspend or terminate access where these Terms are breached.

4. Products and Pricing

We make every effort to ensure product descriptions, images and prices are accurate.

However:

• Colours may vary depending on your device or screen settings.
• Product availability is subject to change without notice.
• Prices may change at any time before an order is placed.
• We reserve the right to discontinue products without prior notice.

5. Orders

Placing an order does not automatically create a binding contract.

An order is accepted only when you receive confirmation that it has been processed and dispatched.

We reserve the right to refuse or cancel any order where necessary, including suspected fraud, pricing errors or stock availability issues.

6. Payments

Payment must be received in full before your order is dispatched.

Payments may be processed securely through trusted providers including:

• Shopify Payments
• Stripe
• PayPal
• Klarna
• Apple Pay
• Google Pay

We do not store your full payment card details.

7. Shipping

Estimated delivery times are provided for guidance only and are not guaranteed.

Clara Mayfair is not responsible for delays caused by:

• Customs authorities
• Courier services
• Weather conditions
• Public holidays
• Events beyond our reasonable control

Customers are responsible for ensuring that shipping information is accurate.

8. Returns and Refunds

Returns are governed by our Refund Policy.

By placing an order, you agree to the terms outlined in that policy.

9. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Branding
• Product photography
• Graphics
• Text
• Website design

is the property of Clara Mayfair or its licensors and is protected by copyright, trademark and intellectual property laws.

No material may be copied, reproduced or distributed without prior written permission.

10. Customer Content

If you submit reviews, comments, photographs or other content to Clara Mayfair, you grant us a non-exclusive, royalty-free licence to use, reproduce and display that content for marketing and promotional purposes.

You confirm that any content you submit does not infringe the rights of any third party.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect and process your personal information.

12. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, security or privacy practices of those third parties.

Use of third-party websites is entirely at your own risk.

13. Disclaimer

Our website and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Clara Mayfair makes no guarantees regarding:

• Continuous website availability.
• Error-free operation.
• Accuracy of all website content.
• Compatibility with every device or browser.

14. Limitation of Liability

To the maximum extent permitted by law, Clara Mayfair shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes liability where exclusion is prohibited by applicable law.

15. Indemnity

You agree to indemnify and hold harmless Clara Mayfair, its directors, employees, affiliates and partners from any claims, damages, liabilities or expenses arising from your breach of these Terms or misuse of our website.

16. Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall continue in full force and effect.

17. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon publication on this website.

Your continued use of the website constitutes acceptance of the revised Terms.

18. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

19. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Clara Mayfair

Company Name: Clara Mayfair

Registered Address: London, United Kingdom

Email: info@claramayfair.uk