FAQ
How can I contact you?
Our customer support team remains available 24 hours a day, even during our closing-down period.
Simply email us at info@claramayfair.uk or leave us a message via our Contact Us page. We'll get back to you within 24 hours.
Can I still return my order?
Yes, you may return your order within 30 days of receiving it, the items must be unused, undamaged and in their original packaging.
As we will soon be closing our business permanently, we kindly ask that you contact our Customer Support team before returning any items. This will allow us to guide you through the returns process step by step and ensure everything is handled as smoothly as possible.
Will any items be restocked after the sale?
No. This is our final sale. After 37 wonderful years dedicated to timeless fashion and high-quality clothing, Clara Mayfair will be closing its doors permanently in 2026.
Once an item has sold out, it will not be restocked. This is your final opportunity to own one of our pieces before they are gone forever.
Can I still track my order?
Of course. As soon as your order has been dispatched, you will receive a confirmation email containing your tracking number and a link to track your delivery. This allows you to follow your parcel at any time. Please remember to check your spam or junk folder as well.
You can also check the status of your order at any time via our "Track Your Order" page by entering your order number and email address.